Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Last updated: March 2026 | POPIA Compliant
Introduction
Pro Personnel Employment Agency ("we", "our", "us") is committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the General Data Protection Regulation (GDPR) where applicable.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruitment services, visit our website, or submit your CV for employment opportunities.
Information We Collect
We collect personal information that you voluntarily provide when using our services:
- Contact Information: Name, email address, phone number, physical address
- Professional Information: CV/Resume, work history, qualifications, skills, references
- Identity Documents: ID number (for verification purposes only)
- Employment Preferences: Desired salary, job type, industry preferences
- Verification Data: Criminal record check results, qualification verification results, ITC checks (with explicit consent)
- Communication Records: Records of our communications with you
How We Use Your Information
We process your personal information for the following purposes:
- Matching your profile with suitable employment opportunities
- Submitting your application to prospective employers (with your consent)
- Conducting pre-employment verification checks (with explicit consent)
- Communicating with you about job opportunities and application status
- Providing professional CV writing and career services
- Complying with legal obligations and regulatory requirements
- Improving our services and website functionality
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encrypted data storage and transmission (SSL/TLS)
- Access controls limiting who can view your information
- Regular security assessments and updates
- Staff training on data protection and confidentiality
- Secure disposal of data when no longer needed
🔒 We guarantee the protection of your personal information and treat all data with the utmost confidentiality.
Your Rights Under POPIA
You have the following rights regarding your personal information:
Right to Access
Request a copy of your personal information we hold
Right to Correction
Request correction of inaccurate or outdated information
Right to Deletion
Request deletion of your personal information
Right to Object
Object to processing of your personal information
Right to Withdraw Consent
Withdraw previously given consent at any time
Right to Complaint
Lodge a complaint with the Information Regulator
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:
- Active candidate profiles: Retained while actively seeking employment
- Placed candidates: Records retained for 5 years after placement
- Unsuccessful applications: Deleted within 12 months unless consent given for future opportunities
- Verification records: Retained as required by law
Information Sharing
We may share your information with:
- Prospective Employers: Only with your explicit consent for specific vacancies
- Verification Service Providers: For background checks (with consent)
- Legal Authorities: When required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Contact Our Information Officer
For any privacy-related inquiries or to exercise your rights, please contact:
Pro Personnel Employment Agency
Information Officer: Welma Helberg
Email: [email protected]
Phone: 014 592 7242
Address: 174 Kock Street, Rustenburg, 0299